Rolex Frequently Asked Questions?

People have hundreds of questions about Rolex watches and buying preowned Rolex watches. As we’re considered an authority on Rolex we have created this Frequently Asked Question Section. I recommend reading this page, as it has useful information for Rolex customers.


Why choose a pre-owned Rolex over a brand new Rolex?

It is a misconception that only those who can't afford a brand new Rolex will buy a pre-owned one. This is indeed misleading. The case of wine getting better with age – can be applied to the Rolex. The Rolex will last a lifetime with the proper care and maintenance. After you first slip a Rolex on, like most luxury products, the value of a new Rolex is depreciated up to 30%. Contrary to this, with pre-owned Rolex watches, over time its value is appreciated and is worth more than its original price. Over the years with subtle changes, you cannot notice the difference between a Rolex watch that is circa 1980 to a Rolex that is circa 2000. And so its value is retained over time. Also pre-owned Rolex are vintage watches which keep their value.


What is the difference between a “Genuine” Rolex part and an “Aftermarket” part?


Genuine Rolex parts are produced exclusively by Rolex. Aftermarket parts are legal products manufactured specifically to fit Rolex models, however these are non-Rolex parts and do not have the word Rolex or the crown logo trademark inscription anywhere on the product.


Can you explain the differences between a Non-Quickset, a Quickset, a Single-quickset, and a Double-Quickset?


The Non-Quickset feature needs you to rotate the hands so that you can advance the date on your calendar. Yet, the Quickset feature permits you to advance the date without the need to change the hour hands. With the Single-Quickset, the day needs to be changed by rotating the hour hands but not the date. And finally the Double-Quickset feature, you can advance the date and day without actually rotating the hour hands.


When should I service my watch?


A common misconception among many is that high-end timepieces do not have to be serviced regularly. Actually your Rolex should be serviced at least once every five years. Just like other luxury items that need routine maintenance, so does the Rolex. You might be making a drastic error in the future, by thinking that your Rolex does not need to be serviced regularly. Don't wait for a problem to happen, get routine maintenance your Rolex.


When you service your Rolex, this is a list of standard inspection:

Visual ID Inspection:

Inspection of Visual Diagnosis

Diagnosis of Timekeeping

Servicing

Cleaning and Polishing

Testing Pressure-Proof

Test for Timekeeping

A final testing of Pressure-proof

Final Quality Control

A One – Year Warranty which varies on dealer policy


Important note: Your Rolex can be serviced from $15 to $500.


What is the difference between a Chronometer and a Chronograph?


These two terms appear similar though there is a considerable difference between them. After the watch is passed through strict testing for accuracy and quality, a rating or an award is awarded by the official Swiss Timing Bureau, Controle Officiel Suisse des Chronometres (COSC) is conferred on it, in other words, CHRONOMETER is the term that signifies this award. Timepieces that can be measured in different ways are known as a CHRONOGRAPH. One feature is a stopwatch.

Melrose Jewelers is U.K.’s largest online retailer of genuine Preowned Rolex and Used Rolex watches with over 400 Mens Rolex & Lady Rolex President and Datejust watches in stock. Melrose Jewelers also supplies its used Rolex watches to over 200 retail jewelry stores worldwide through its Wholesale Rolex division. Jewelers interested in buying and reselling our wristwatches can contact us at salesteam@melrosejewelers.co.uk or call us at +44(20)70992103